TinyShip Privacy Policy

Effective Date: July 21, 2025

TinyShip (hereinafter referred to as the “Platform” or “we/us”) is committed to protecting your privacy. This Privacy Policy (hereinafter referred to as the “Policy”) explains how we collect, use, share, store, and protect your personal information when providing our Software as a Service (SaaS) platform, including but not limited to template purchases, downloads, and access to GitHub private organizations. Before using TinyShip services, please carefully read this Policy to understand our privacy practices. If you do not agree with any terms of this Policy, please do not use the Platform’s services. Continued use of TinyShip services constitutes your acceptance of this Policy.

1. Information Collection

• 1.1 We may collect the following types of personal information to provide and improve our services:

  • Account Information: Information provided when you register a TinyShip account or use our services, such as your name, email address, GitHub account information, and contact details.
  • Payment Information: Payment-related information (e.g., credit card details, billing address) collected and processed by our third-party payment processors when you purchase templates or service packages.
  • Usage Data: Information automatically collected through your interactions with the Platform, including IP address, browser type, device information, access times, page views, and usage behavior.
  • User-Uploaded Content: Content you upload while using the services (e.g., template editing data), which may include additional information you choose to provide.

• 1.2 We may collect information through the following methods:

  • Directly provided by you (e.g., during registration or form submission).
  • Collected via automated technologies (e.g., cookies, log files).
  • Obtained from third parties (e.g., GitHub or payment processors) related to the services.

2. Information Use

• 2.1 We use your personal information to provide, maintain, and improve TinyShip services, including but not limited to:

  • Creating and managing your account.
  • Processing template purchases and GitHub private organization access requests.
  • Providing customer support and responding to your inquiries.
  • Analyzing and optimizing Platform performance, functionality, and user experience.
  • Sending service-related notifications (e.g., updates, price adjustments, or security alerts).

• 2.2 We may use your information for marketing purposes (e.g., sending promotional emails), but only with your explicit consent or where permitted by law.

3. Information Sharing

• 3.1 We do not sell or rent your personal information but may share it with third parties in the following circumstances:

  • Service Providers: Sharing with third-party service providers (e.g., payment processors, cloud storage providers, analytics tools) who assist us in delivering services, limited to the information necessary for their functions.
  • GitHub Integration: Sharing your account information with GitHub to provide access to GitHub private organizations.
  • Legal Requirements: When required by law or to protect the Platform, users, or third parties’ legitimate interests (e.g., responding to court orders or preventing fraud).
  • Business Transfers: Your information may be transferred as part of a company merger, acquisition, or asset sale.

• 3.2 When sharing information, we take reasonable measures to ensure third parties comply with applicable privacy laws and protect your information.

4. Information Storage and Protection

• 4.1 Your personal information will be stored on secure cloud servers, which may be located outside your country/region (e.g., the United States or the European Union). We will comply with applicable data protection laws (e.g., GDPR, CCPA) for cross-border data transfers.

• 4.2 We implement reasonable technical and organizational measures (e.g., encryption, access controls) to protect your information from unauthorized access, loss, or disclosure. However, please note that no online transmission or storage is completely secure.

• 4.3 We will retain your information as required by law and for as long as necessary to provide the services. After you terminate the use of our services, your information will be deleted or anonymized unless otherwise required by law.

5. User Rights

• 5.1 Depending on applicable law, you may have the following rights:

  • Right to Access: Request access to the personal information we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete personal information.
  • Right to Deletion: Request deletion of your personal information under certain circumstances.
  • Right to Restrict Processing: Request restriction of our use of your information.
  • Right to Data Portability: Request your information in a structured format.
  • Right to Object: Object to our processing of your information for specific purposes (e.g., marketing).

• 5.2 To exercise these rights, please contact us using the contact information below. We will respond to your request within the timeframe required by applicable law (typically 30 days).

6. Cookies and Tracking Technologies

• 6.1 We use cookies and similar technologies (e.g., web beacons) to collect usage data, optimize user experience, and analyze Platform performance.

• 6.2 You may manage cookie preferences through your browser settings, but disabling cookies may affect certain Platform functionalities.

7. Third-Party Links and Services

• 7.1 The Platform may contain links to third-party websites or services (e.g., GitHub, payment processors). This Policy does not apply to third-party privacy practices, and we recommend reviewing their privacy policies.

• 7.2 We are not responsible for the privacy practices or content of third-party websites or services.

8. Children’s Privacy

• 8.1 TinyShip services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected children’s information, please contact us, and we will promptly delete it.

9. Policy Updates

• 9.1 We may update this Policy from time to time, and the updated version will be published on the Platform or notified to users via email.

• 9.2 Continued use of TinyShip services constitutes acceptance of the updated Policy. If you do not agree with the updated terms, you should cease using the services.

10. Contact Information

If you have any questions or wish to exercise your privacy rights, please contact us via the following methods:

• Email: [hey@tinyship.co]

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Special Note: This Policy is the final interpretive version. In case of any conflict with other language versions, the English version shall prevail.